Cancellation Policy:

Your appointment time is reserved just for you.

If you need to cancel or reschedule, please provide at least 24 hours notice.

Appointments cancelled within 24 hours will be charged 50% of the scheduled service.

No-shows will be charged 100% of the service booked.

We understand emergencies happen and appreciate your understanding that last-minute changes often prevent another client from booking that appointment time.

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Membership holders are subject to the same cancellation policy as all guests.

Appointments cancelled with less than 24 hours notice will incur a 50% fee.

No-shows will incur a 100% fee.

Consistency is important, and applying the same policy to every client ensures fairness and respect for reserved appointment times.